Privacy policy

 1. who is responsible for data processing?

We are responsible for the processing of your personal data:

Dr Hartmut Frenzel
Fuhlrottstraße 15
42119 Wuppertal
Germany
Phone: +49-202-2541472
e-mail: mail@dr-frenzel.com
Website: https://dr-frenzel.com

2. what data is collected and why?

a) Visiting the website

The following data is automatically collected when you visit our website:

• IP address
• Date and time of access
• Name and URL of the retrieved file
• Website from which the access is made (referrer URL)
• Browser and operating system used

This data is technically necessary to display our website correctly and to ensure stability and security.

b) Cookies

Our website uses so-called "cookies". These small text files are stored on your end device.

Types of cookies used:

• Technically necessary cookies: Required for the operation of the website.
• Functional cookies: Enable voice dialling or memory functions, for example.
• Optional cookies / third-party cookies: For statistics or embedded content (e.g. Google Analytics).

You can control cookies via your browser settings. We obtain your consent for non-technical cookies (Art. 6 para. 1 lit. a GDPR).

c) Making contact

Data from e-mails or telephone calls (e.g. name, e-mail address, telephone number) will be stored in order to process your enquiry.

d) Online appointment booking

For appointments made via our online booking system, we record your name, e-mail address and appointment requests.

e) Newsletter registration

If you subscribe to our newsletter, we will process your e-mail address to send it to you.

f) Orders via Digistore24

For orders via Digistore24 name, address, e-mail and payment data are processed.

3. on what legal basis is the processing carried out?

• Consent (Art. 6 para. 1 lit. a GDPR)
• Contract fulfilment / pre-contractual measures (Art. 6 para. 1 lit. b GDPR)
• Legal obligations (Art. 6 para. 1 lit. c GDPR)
• Legitimate interests (Art. 6 para. 1 lit. f GDPR)

4 How long will your data be stored?

We delete your data as soon as the purpose no longer applies - unless there are statutory retention obligations (e.g. according to HGB or AO).

5. will your data be passed on to third parties?

Only if:

• Necessary for the fulfilment of the contract
• You have consented
• a legal obligation exists
• legitimate interests exist

Digistore24 carries out external processing:
https://www.digistore24.com/page/privacy

6 What rights do you have?

You have the right:

• to information (Art. 15 GDPR)
• for rectification (Art. 16 GDPR)
• for erasure (Art. 17 GDPR)
• to restriction of processing (Art. 18 GDPR)
• to data portability (Art. 20 GDPR)
• to object (Art. 21 GDPR)
• to lodge a complaint with a supervisory authority (Art. 77 GDPR)

7 How is your data protected?

Through technical and organisational measures in accordance with the current state of the art.

8. changes to this privacy policy

We reserve the right to update this privacy policy if necessary.

Last updated: 11 April 2025