Privacy policy

Privacy policy

1. person responsible for data processing

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws as well as other data protection regulations is

Dr Hartmut Frenzel
Fuhlrottstraße 15
42119 Wuppertal
Germany
Phone: +49-202-2541472
e-mail: mail@dr-hartmut-frenzel.de

2. general information on data processing

  • Scope of the processing of personal data: Users' personal data is only processed insofar as this is necessary to provide a functional website and the content and services. Processing is carried out exclusively on the basis of the statutory provisions.
  • Legal bases: Personal data is processed in accordance with Art. 6 (1) GDPR, in particular on the basis of the following principles:
    • Consent (Art. 6 para. 1 lit. a GDPR)
    • Fulfilment of a contract or pre-contractual measures (Art. 6 para. 1 lit. b GDPR)
    • Fulfilment of a legal obligation (Art. 6 para. 1 lit. c GDPR)
    • Protection of legitimate interests (Art. 6 para. 1 lit. f GDPR)
  • Storage duration: Your personal data will be deleted as soon as the purpose of storage no longer applies, unless there are statutory retention obligations.

3. provision of the website and creation of log files

  • Description and scope of data processing: When you access this website, information about your end device and your browser is automatically collected. This includes
    • IP address
    • Date and time of access
    • Name and URL of the retrieved file
    • Website from which the access is made (referrer URL)
    • Browser and operating system used
  • Purpose of the processing: This data is required to deliver the website, to ensure its functionality and to optimise the content and for security purposes.
  • Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the secure and error-free provision of the website).

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4. making contact

  • Description and scope of data processing: If you contact us by e-mail or telephone, the data you provide (e.g. name, e-mail address, telephone number) will be processed in order to deal with your enquiry.
  • Legal basis: Art. 6 para. 1 lit. b GDPR (processing for the fulfilment of a contract or for the implementation of pre-contractual measures).
  • Storage duration: The data will be deleted after your enquiry has been processed, provided that there are no statutory retention obligations.

5. online appointment booking

  • Description and scope of data processing: To book appointments via the online booking system, personal data such as name, e-mail address and appointment requests are processed.
  • Purpose of the processing: The data processing takes place for the organisation and implementation of the appointments.
  • Legal basis: Art. 6 para. 1 lit. b GDPR.
  • Third-party provider: The online booking system is provided by an external provider. Data processing takes place within the framework of an order processing contract in accordance with Art. 28 GDPR.

6. disclosure of data to third parties

Your personal data will only be transferred to third parties if this is necessary:

  • is necessary for the fulfilment of a contract (Art. 6 para. 1 lit. b GDPR),
  • on the basis of your express consent (Art. 6 para. 1 lit. a GDPR),
  • is necessary for the fulfilment of a legal obligation (Art. 6 para. 1 lit. c GDPR), or
  • to safeguard legitimate interests (Art. 6 para. 1 lit. f GDPR).

7 Rights of the data subjects

You have the right:

  • to request information about the processing of your data (Art. 15 GDPR),
  • to request the rectification of inaccurate data or the completion of incomplete data (Art. 16 GDPR),
  • to request the erasure of your data (Art. 17 GDPR),
  • to demand the restriction of the processing of your data (Art. 18 GDPR),
  • to object to the data processing (Art. 21 GDPR),
  • to receive your data in a transferable format (Art. 20 GDPR),
  • to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR).

8. data security

We use technical and organisational measures to protect your data from unauthorised access, loss or destruction. Our security measures are continuously improved in line with technological developments.

9. amendment of this privacy policy

This privacy policy is regularly reviewed and amended as necessary to comply with legal requirements or to reflect changes to our services. The current version can be found on our website.

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