Mediation in business, technology and organisations

Dr Hartmut Frenzel - Trust-based conflict resolution for challenging constellations

Conflicts cannot be avoided, but they can be resolved.

Tensions arise in organisations, projects and company structures where responsibilities, interests and different expectations clash.

I support managers, project managers and decision-makers in dealing with such situations in a professional and solution-orientated manner - using a mediation-based process that combines clarity, confidentiality and personal responsibility.

My services are aimed at companies and organisations in Germany - and from autumn 2025 also at clients in Switzerland.

The corresponding professional qualification and recognition by the relevant associations is currently in preparation.

Mediation as a structured clarification process

Mediation is a voluntary, out-of-court procedure for resolving conflicts.

In contrast to court or arbitration proceedings, the mediator does not make a decision - instead, mediation experts support the parties involved in jointly developing viable solutions.

Mediation creates space for understanding - even in situations that are considered deadlocked.
The aim is not a short-term compromise, but a permanent arrangement that is legally and economically viable for all parties involved.

Fields of application: Mediation in economic, technical and organisational contexts

In particular, I support conflict resolution processes in complex, structurally challenging constellations.

These include, for example:

• Tensions in the company management or between shareholders

• Management changes, succession issues or strategic realignments

• Conflicts between departments, project managers or locations

• Technical or IT-related project disputes (e.g. delays, differences in performance)

• Conflicts in the area of data protection, compliance or internal communication

The programme can be carried out either in person (e.g. in Wuppertal, Hamburg, Freiburg) or online.
On request also in Switzerland, as soon as the professional recognition has been completed there.

Confidentiality, neutrality and methodological clarity

The confidentiality of the process is just as much a matter of course for me as strict neutrality towards all parties involved.

I create a structured, respectful framework in which complex issues can be dealt with - clearly, reliably and with a focus on sustainable results.

My role is to facilitate processes, not to dictate content. The responsibility for the solution remains with the parties - I ask the questions, structure the dialogue and support the development of viable solutions.

Counselling with an interdisciplinary understanding

Thanks to my many years of experience in legal, business and technical contexts, I have a deep understanding of the different system logics and language levels that come together in modern organisations.

I support clarification processes with analytical acuity, communicative diligence and a keen sense of what is feasible.

Dr Hartmut Frenzel

Advice on conflicts in business, technology and organisations - structured, confidential, solution-oriented

Dr Hartmut Frenzel is a IMI Qualified Mediator.

Member of the Federal Association of Mediation in Economy and Labour e.V.

Member of the Bundesverband MEDIATION e. V. - Professional association for the promotion of understanding in conflicts.